FAQ

We've compiled a list of common inquiries regarding our products, services, shipping, and more. Whether you're a first-time customer or a regular, our FAQ page is designed to provide you with the information you need.

1. Payment

We are pleased to offer a variety of payment options for our customers. When shopping online we accept debit cards, major credit cards; VISA, MasterCard and American Express as well as Paypal. All prices are in New Zealand dollars unless stated otherwise.

2. Shipping

Delivery fees are calculated at check out. We aim to have your new pair of slippers at your door in 3-5 working days. We ship with New Zealand Couriers and Track and trace information is avaliable once we have processed your order

3. Returns

If you change your mind you are welcome to return your slippers within 30 days for  a full refund .

​Please return them in original condion along with packaging and your order number or contact information.

Address to:

Tamaracslippers.co.nz

34 Ranfurly St 

Kaiapoi 

7630